|Shipping and Returns
|Free shipping applies only to US mailing addresses. If your order is shipping to a non-US address, please choose the correct method of shipping, otherwise you will be re-charged for all incurred shipping charges.
|Returns & Exchanges
Your Way To Wellness wants you to be happy with your product. Please let us know immediately if a product is damaged or defective. Please call us toll free at 866-599-6300 or email through our website "Contact Us" page. Do not respond to the order confirmation email you receive after you placed your order.
For Unopened Items:
You may return an unopened item for refund or credit within 30 days of receiving it. You will receive a full refund minus all shipping and handling charges.
For Opened Items:
Please call us toll free at 866-599-6300 before returning any opened and used items. As long as the manufacturer will accept this returned item for credit we will issue a full refund minus all shipping and handling charges.
Receipt of an incorrect order:
If you have received a product in error, please call us toll free at 866-599-6300, and we will be happy to correct the problem. You can also email us from our website "Contact Us" page. Do not respond to the order confirmation email you receive after you place your order. Shipping charges will be refunded if the return is due to the wrong product being sent to you by our error.
However, if your order is placed during the weekend or on major U.S. holidays like Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day or New Year's Day, your order will ship the next business day.
Be advised: All orders over $300 will require a signature upon delivery unless prior arrangements have been made.
Domestic Shipping Information:
If you would like to ship by a different method such as Fed Ex, UPS or Parcel Post Ground, please call us toll free at 866-599-6300 to place your order. Please note UPS and Fed Ex require a phone number and will not ship to a P.O. Box. Internet order shipping charges are calculated by weight and zip code according to USPS priority mailing. If a package is returned to us due to an inappropriate address provided, the customer will be responsible for any additional shipping charges.
Most orders are shipped out within 1 to 3 business days (depending on availability, back-ordered items or special requests). Partial orders are not automatically shipped. If an item is backordered, the remainder of your order may be held until the full order can be shipped. We will notify you by phone or e-mail if an order will be delayed more than 3 business days. You will have the option of telling us to ship a partial order, with the remaining items being shipped separately. The customer will be responsible for the additional shipping costs.
*Fast and Free Shipping applies to orders totaling $50 or more